Privacy Policy.

Last updated: 03 July 2025

At Sol Havn Organizing Co. (“we”, “us”, or “our”), your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information through our website, communication platforms, and services — including SMS text messages.

1. Information We Collect

We may collect personal information through the following channels:

• Our website contact form

• Email or service agreement

• Third-party scheduling or payment platforms

• SMS sign-up forms

This information may include:

• Name

• Email address

• Mailing address

• Phone number (including mobile)

• Service preferences

• Any other details you choose to share

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide services

• Send appointment reminders and updates

• Communicate about invoices and service details

• Send optional promotional content (only with your opt-in)

• Improve our website and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Communications

Data Collection

If you opt in to SMS, we may collect your name, email, and mobile number via our website, email, service agreements, or booking systems.

Types of Messages

You may receive:

• Appointment reminders

• Service updates or confirmations

• Client care follow-ups

• Promotional messages (if opted in)

• General notifications about your booking or service

Data Retention

Your contact information is retained only while you are subscribed to our SMS service. You may request deletion at any time.

Opt-Out

You may unsubscribe at any time by:

• Replying STOP or UNSUBSCRIBE

• Emailing us at hello@solhavn.ca

• Texting or calling 403-917-9397

After unsubscribing, you will receive a confirmation message, and we will remove your number from our SMS list within a reasonable timeframe (typically within 24 hours).

Message Rates

Standard message and data rates may apply depending on your mobile plan. Message frequency may vary.

Data Sharing

We do not share or sell your mobile number or SMS opt-in information with any third party.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.

5. Your Rights

You may:

• Request access to your personal data

• Update or correct your information

• Request deletion

• Withdraw consent to communications

Please contact us at hello@solhavn.ca for any data-related requests.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Improve site performance

• Track traffic

• Enhance your user experience

You may disable cookies in your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.

8. Contact

Sol Havn Organizing Co.
📧 hello@solhavn.ca
📞 403-917-9397
🌐 www.solhavn.ca